Frequently Asked Questions (FAQs)
1. What services does Car Mirror Solutions offer?
We specialize in mobile car mirror repair and replacement services across New South Wales and Victoria. Our services include:
- Side mirror replacement
- Mirror glass repair
- Installation of mirror components such as indicators and covers
- Supply of DIY mirror parts for various vehicle makes and models
2. Which areas do you service?
Our mobile services cover a wide range of areas, including:
- New South Wales: Sydney metropolitan area and surrounding suburbs
- Victoria: Melbourne metropolitan area and surrounding suburbs
For a detailed list of service areas, please visit our Contact Us page.
3. Can I purchase parts for DIY installation?
Yes, we offer a variety of car mirror parts suitable for DIY installation. You can browse and purchase these parts through our online shop. If you need assistance selecting the right part, feel free to contact us.
4. How can I place an order or book a service?
You can place an order or book a service by:
- Visiting our website and using the online booking system
- Calling us directly at 0478 911 267
- Sending an email to info@carmirrorsolutions.com.au
5. What payment methods do you accept?
We accept various payment methods, including:
- Credit and debit cards
- Bank transfers
- Cash payments upon service completion
For online purchases, secure payment options are available during the checkout process.
6. Do you offer warranties on your products and services?
Yes, we provide a lifetime guarantee on mirror glass replacements. Our commitment to quality ensures that all products and services meet high standards. For more details, please refer to our warranty information.
7. How do I know if a part is compatible with my vehicle?
Our website features a selection tool where you can choose your vehicle's make, model, and year to find compatible parts. If you require further assistance, our customer service team is available to help you select the correct part.
8. What should I do if I can't find my vehicle model on your website?
If your vehicle model isn't listed, please contact us directly. We can source or custom-make mirror glass to fit a wide range of vehicles.
9. How long does it take to receive a part ordered online?
Delivery times vary based on your location. Generally, orders within NSW and Victoria are delivered within 3-5 business days. For exact delivery estimates, please refer to our shipping information during checkout.
10. Is installation included with the purchase of a mirror?
Yes, all quoted prices include free installation.
11. What if I need to reschedule or cancel my appointment?
If you need to reschedule or cancel, please contact us at least 24 hours in advance. We will accommodate your request and arrange a new appointment that suits your schedule.
12. How can I contact customer service for further inquiries?
You can reach our customer service team by:
- Calling 0478 911 267
- Emailing info@carmirrorsolutions.com.au
- Filling out the contact form on our Contact Us page
13. How can I get pricing information for DIY car mirror parts?
For pricing details on DIY car mirror parts, please ring us at 0478 911 267. Our team will provide accurate pricing and assist you in selecting the right parts for your vehicle.
We are here to assist you with any questions or concerns.